If you want to find the solution to a problem, we offer several troubleshooting possibilities. Below are links to specific issues, as well as one to Tanklets. For 19 years, we ran a forum called The Tank. Eventually people stopped using it, but during that time, it had 5,000 topics and 20,000 posts. There is a good chance you can find your answer there.

Smelly Hot Water -- If your hot water smells like rotten eggs, here are some solutions.

Not Enough Hot Water -- This is one of the most common complaints. It can have several answers.

Tanklets -- This includes questions people asked us directly in the past when lesser volume did permit us to answer, and interesting posts from The Tank, including common issues people encounter again and again. It has an index that may help you drill down to what you're looking for.

Lingo -- To accompany The Tank, we made a glossary of water heater terms. It's useful if you're asking a water heater queston to know the lingo.

Quick -- Some quick solutions to common problems, plus counsels and warnings.

Consulting -- We understand that there are people who don't want to take the time to read what we've prepared. So consider buying a consultation. We sell physical products, of course, but the most valuable is knowledge that you can't find elsewhere. When you aren't sure what you need, we can help. If you're worried about people "just selling something," we don't do it that way. We gather information, consider what's best for you and tell you so.

Finally, if you have a maintenance emergency, you probably ought to call a plumber rather than wait for a solution from the Internet. If your problem involves a leaking water heater, we suggest you read up at Choosing a Water Heater so that if you have to replace one, you can make a wise choice.