Shipping

Shipping is by UPS Ground, unless otherwise specified, within the contiguous United States and Priority Mail to Canada, Alaska and Hawaii. UPS does not deliver to post boxes. Allow about a week for shipping. We try for shipment within one business day of receipt, and when we've set up the order, we can give you estimated delivery date and a tracking number. The shopping cart generates an invoice and automated response, but you should hear from us fairly soon thereafter. If there is any hitch with your order, we'll tell you immediately. If you don't hear from us, check your e-mail junk folder. Occasionally spam blockers divert our mail.

Miscellaneous

Doing it yourself: The products offered here are designed to make water heaters last longer, or solve specific problems. Installation is potentially do-it-yourself, but if you have the least doubt about your abilities, we suggest that you obtain expert help.

Also, it's better to make sure you can loosen the factory anode or pipe nipples before you order. That's easier than ordering and then having to return it. But, too, a plumber can probably get it out even if you can't, so consider that as an option.

Anodes and flush kits are of a standard size used by the whole American water heater industry. They will fit all residential tanks with 3/4-inch plumbing.

Return Policy

Merchandise in original condition can usually be returned within 120 days for a full refund of the purchase price, not including shipping. Write to mail@waterheaterrescue.com for instructions and authorization.