Contact Us

My goal with waterheaterrescue.com is twofold -- to make a living like everybody else does, and to teach you something about water heaters. There is a lot of free information on my site that should help you solve your problems and help you figure out what you need. But if you need to ask me directly, then I charge for my expertise. A consultation costs $51.

For solutions to problems, there is the Troubleshooting section. There is also a primer in Water Heaters 101, and other sections as well.

My e-address is mail@waterheaterrescue.com. My postal address is 3917 Water Oak St., Nacogdoches, TX 75965, but I don't accept mailed orders. I have an online/e-mail-only business model that I adhere closely to, because it's very efficient. For years, I refused to post a phone number, for good reasons, and even switched payment gateways when one required that I post a phone number. But I finally gave in on that. My number: 936 500 0897. But I'll want you to e-mail questions and their details. I don't trust my memory to remember everything from a phone conversation.

I often ponder a little before giving my answer and I want the details ready to hand. But don't expect free advice. That's what I'm selling and is what sets me apart from, say, Amazon. On the other hand, if you've bought something and you're feeling confused, that's a place where the phone could help.

 

-- Randy Schuyler