pilot lights-burner does sometimes

The Tank pilot lights-burner does sometimes

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  • #4946
    jeff
    Participant

    I have a bradford-white 40 gal. powervent waterheaterabout 10 years old.when the demand is made for the heater to come onthe power vent comes on, the pilot lights and sometimes the burner lights ,sometimes not. I have cleaned all of the exhaust venting -doesn’t seem to help.any suggestions or ideas ?thanks jeff

    #4948
    Larry Weingarten
    Participant

    Hello: I think I’d start by identifying the heater. Try http://rightspec.bradfordwhite.com/Menus/ResidentialGasSpecs.aspx

    With that info contact Bradford White’s tech support at 800-334-3393 and let them help. I’ve learned not to guess with my answers 😎

    Yours, Larry

    #4952
    markataylor
    Participant

    Jeff,

    Eleent provided good advice – please have the model and serial number available and give Bradford White Corporation a call at 800-900-3364 we can go through the symptoms in detail and find the root cause of this issue. If you prefer to communicate via e-mail, you can contact me directly at mtaylor@bradfordwhite.com.

    Sincerely,
    Bradford White Corporation

    Mark A. Taylor
    Director of Technical Support & Technology

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Water Heater Rescue

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