brown, rusty looking water comes from 1 month old water heat

The Tank brown, rusty looking water comes from 1 month old water heat

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  • #7880
    grampski
    Participant

    What could be the problem with my 1+ month Rheem water heater that has brown rusty water already ? I have installed a new water softner 1 day before the new 40 gal gas Rheem h20 heater. I already had a point of entry whole house water filter, now I had added another filter after the softner and before the heater. I added peroxide in the filter body and solved the odor problem, still have the brown water. Any hints as to the problem?

    grampski

    #7884
    Randy Schuyler
    Keymaster

    You don’t, by any chance, have galvanized plumbing, do you? Galvanized anywhere in the system could cause rusty water. Also, just for the heck of it, drain a gallon out of the water heater drain valve and see what color that is.

    Also, since you’re softening, make sure you are not softening to zero hardness.

    Randy Schuyler

    #7896
    grampski
    Participant

    No galvanized pipes that I can see,everything in basement is copper and looking up in the walls is all copper. I have been draining buckets of water from heater drain valve, it comes out brownish. I have installed 4 filters total in the house, two for the house and two for drinking water only. I change them weekly and they are brownish at every change. My water pressure is starting to suffer because of all the filters, one filters out everything down to .5 micron. others taste & odor, and rust & sediment.

    This morning I had no water and saw two gushing spouts from my front lawn ! The village water crew is out there now digging up the yard to replace a broken line. Maybe my problem was outside the whole time ! Clay and dirt may have been getting into the supply line. Don’t know, I’ll be sure to let ya know.

    Thanks,

    grampski

    #7930
    grampski
    Participant

    Well, the village water crew dug up under the curb to locate a hole in the main supply line, they patched it.

    My water was looking cleaner after that ordeal, water ran free into the street for over 3hrs. before it was turned off. A few days later, brown water again ! Brown water comes from the wh drain, the hot water in sinks and tub, even the toilet ! (That’s strange, only cold water goes to toilet.) The hardness lovel on softner is at 20, down from 25) The first 22″ of the anode looks good,(wh is now 2months old.)

    Would changing the anode to a aluminum/zinc help? The wife is getting real tired of the brown water ! Any suggestions ?

    grampski

    #7931
    Randy Schuyler
    Keymaster

    A couple of things: first, if you’re getting brown water in your toilet, either the lines still haven’t cleared from the digging, or you have a cross-connection between the hot and cold lines. There is a simple test for that in Tanklets.

    The other thing is, what do you mean by, “the first 22 inches of the anode looks good”? What does the rest look like?

    Randy Schuyler

    #7933
    grampski
    Participant

    There was only enough overhead clearance for the anode rod to come up 22″ and I didn’t want to bend and remove the anode from the new unit without another one to replace it on hand. I’m just fishing.

    thanks, Grampski

    #7936
    Larry Weingarten
    Participant

    Hello: Sometimes the resin in the softener is able to escape and get into the system. When it does, it can settle in the heater, or show up in cold fixtures. One thing to try is to bypass the softener and see if brown water clears up at cold fixtures. My understanding is that softeners should be flushed when new to wash out loose resin that could get into plumbing. High chlorine levels can cause resin troubles as well. Possibly, capturing some of the brown stuff to see just what it is would be useful 😉

    Yours, Larry

    #8077
    jsewell
    Participant

    I have made repairs for others with this same problem, it apprears that it may be due to a leak in the main supply line ( mail line ). Heres a quick way to check for sure.

    1) Turn off water at meter

    2) Locate where your main supply line enters your home, once you locate it cut the line at that location, have someone to slowly turn water back on at meter just a little as you observe the area you just cut. If brown water is observed your problem is in the main line or from the meter to yoru house.

    3) a simple coupling will repair the area you cut in the line

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