The Tank › Help needed – can't get water into new water heater › Reply To: Help needed – can't get water into new water heater
That’s not what a cross connection does. It just mixes hot and cold together. Why do you think no water is flowing into the tank?
Have you tried opening the drain valve to see if anything comes out? If nothing does, I’d be thinking more about your shutoff valve upstream of the water heater being broken in the closed position.
If you had water pressure, you’d leave a hot tap open, and as the tank filled, air would flow out there. But even if the tap were closed, water would flow into the tank and the air therein would simply compress.