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Products > Return Policy

Merchandise in original condition can usually be returned within 120 days for a full refund of the purchase price, not including shipping. Write to mail@waterheaterrescue.com for instructions and authorization. If the electrode on a powered anode has been stretched out and/or immersed in water, the device cannot be returned.

If you've paid for a consultation, gotten your fee refunded upon purchase of a product, then return the product, the consultation fee will be deducted from the return proceeds.

Water Heater Workbooks and DVDs cannot be returned, and subscriptions are non-refundable.

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