If you want to find the solution to a problem, we offer several possibilities.

You can go to The Tank and post it there. If you choose that route, you could do worse than to first go to Lingo and make sure you know the water heater terms that can help you frame your question.

Also be aware that there is only one person running this site and but two who regularly answer questions, although visitors with knowledge are quite welcome to chime in. Both of us are quite busy and do not monitor The Tank continuously. That said, we do try to check in as frequently as possible and answer if we feel qualified to do so. Also, there is a good chance that if you read through the postings, you'll find the answer to your question.

Do not send us questions about problems by e-mail. The Tank was created expressly to solve problems in a way that benefits more people than the questioner.

If you're in more of a hurry, there is also a good chance you can find an answer to your problem among our written resources. These include:

Stinky water -- If your hot water smells like rotten eggs, here are some solutions.

Not enough hot water -- This is one of the most common complaints. It can have several answers.
Tanklets -- This includes questions people asked us directly in the past when lesser volume did permit us to answer, and interesting posts from The Tank.
Quick -- Some quick solutions to common problems, plus counsels and warnings.

Finally, if you have a maintenance emergency, you probably ought to call a plumber rather than wait for a solution from the Internet. If your problem involves a leaking water heater, we suggest you read up at Choosing a water heater so that if you have to replace one, you can make a wise choice.