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Longevity > Know-how: a hands-on guide to maintenance
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What you'll find on this page: Like the Anodes page, this is a key section. It tells you how to do an external inspection of your heater if you wonder what kind of shape it's in and whether you want to do more, or just buy a new one. It also walks you through what's involved in changing an anode or swapping out a drain valve and dip tube.
 

This is where you can find out what's involved if you want to check the condition of your water heater and possibly retrofit it for longevity.

We think the keys to that are having a tank with an easily accessible, functioning anode rod, little or no sediment, and a functioning temperature/pressure relief valve. It should be firmly strapped against earthquakes, if that's an issue, and 18 inches off the floor where it won't ignite fumes. (Water heaters built to the FVIR standard of 2004 might not require being raised; check your codes)

If it's inside, it's sitting on a drain pan so that if anything does leak, it won't flood your living room, or perhaps your garage -- and the pan has a drain line that goes somewhere safe. It's plumbed with plastic-lined nipples, and copper flex lines on both nipples and the T&P valve. The plumbing around it is in good shape, and water isn't dripping onto it from overhead plumbing.

But First a Caveat:

Electricity is dangerous. Gas can be dangerous. Water pressure, if not dangerous, can cause household disasters.

Promo for magnesium combo anode rod salesPromo for magnesium combo anode rod

Price: $41

 

There is considerable information below on how to work on your water heater, however, you are responsible for how you use it.

If you have the slightest doubt of your ability, get a professional. People grump about what plumbers charge, but what you're paying for is a truckload of specialized tools and someone with the expertise to use them if things don't go right. That often happens with plumbing. When it does, the plumber's fee becomes a bargain.

Inspection

The first thing to do is figure out the condition of the tank. Most people buy them and forget about them until it's time for another.

So, look on the label. The first four digits of the serial number often contain a date of manufacture. It can take the form of month and year or week and year. The month may be indicated by a number or a letter. 01 or "A" for January, 02 or "B" for February.

 
Water heater label

Thus, B95 means February 1995; 9516 means the 16th week of 1995. On the label at left, the serial number shows the tank was made in the first month of 1997 (the 0197 leading digits). If it's more than six years old, you should check its condition.

Bradford Whites and some Americans have a letter/number code you can't read without the codebook. But there will be a American National Standards Institute (ANSI) year mark somewhere and it will be no older than that.


For Gas Heaters...

... you should open the combustion chamber and have a gander inside.

First, turn the control to pilot. That way, you don't get your face singed. Then remove the outer hatch -- with gloves or pliers, if the tank has been firing. Then do the same with the inner cover, if it's an older heater. If it was made since 2004, you may only be able to peer as best you can through a small window.

Shine a flashlight inside, onto the roof of the chamber. What does it look like? If the tank is sound, there shouldn't be much to see, except maybe some white marks from condensation.

If, however, the tank is headed for ruin, there will be signs of heavy rusting and pitting around the flue, rust flakes on and around the burner, and marks of water having run down the sides, like at right. (This one was a goner.)

 

If you find these marks, begin shopping for a new tank, because yours probably doesn't have much life left. And don't forget to prefit the new one so you don't have to do this again.

When you've finished your inspection, replace the hatches and BE SURE TO TURN THE CONTROL BACK TO ON. Otherwise, you or someone else will eventually be in for a cold shower.

Rusty combustion chamber of firing tank
 
Electric water heater element port and temperature control

For Electric Heaters...

... it's not quite as straightforward. There isn't a combustion chamber. But you can turn the power off and inspect all the fittings and open the element ports, left, and the port for the power cord on top of the tank, right. Look for signs of leakage and longtime corrosion.

Make sure the power is really off!

Electric water heater power port
And when you're done, put everything back together the way you found it. It can affect the operation of the heater. Don't forget to turn the power back on or you'll have a cheap thrill the next time you take a shower!

Maintenance

The Anode

OK. The combustion chamber is sound, or the ports look OK. What next? Time to pull the anode, which will tell you how much life your tank has.

  1. Close the cold-water valve.
  2. Turn the control to "pilot" on gas heaters or shut off the power to electric ones.
  3. Remove the vent pipe, if there is one, to allow working room.
  4. Open a hot-water faucet somewhere in the dwelling to relieve pressure.
  5. Let a gallon or so of water out the drain valve, if you can. If the hot water doesn't stop running when you open a faucet, that means your valve is toast and the water is NOT shut off. If this happens, shut off the water at the main. Otherwise, when you unscrew the anode, it will launch like a rocket. I've had this happen. It's exciting. If you have a two-story house, or the water heater is in the basement, water can still drain down from the upper piping and bubble out the anode port when you open it. If this is the case, consider attaching a hose to the drain valve and opening the latter somewhat to keep the water level in the tank from rising to the level of the anode port. If nothing comes out the drain valve, sediment may be clogging it. Opening the temperature/pressure relief valve may help let out some water. Or you may want to skip to the section below on replacing the drain valve and then come back.
 
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Now the fun begins. On some tanks, the hex head of the anode is exposed and in sight, such as in this picture. On others, it's hidden under a plastic cap. There are usually several of those anyway where the foam insulation has been blown in. But the anode cap will be halfway in from the edge. And on a few, the anode may be under a sheetmetal top that's foamed into place.

In these latter cases, one must drill through the sheetmetal (not too far) and then use a screwdriver to feel around and find the hex head. Don't try to unscrew the cover. The foam holds it, too.

The anode will most likely be on the back side of the tank, 1 1/2 inches out from the flue in a semicircle between the hot and cold ports.

A hex-head anode shown on top of a tank
 
Once it's found, drill another hole and use it as a start for cutting a hole with tin snips to give access to the anode. Be sure to tape the sharp edges or pound them down with a hammer.

Another possibility, as on some A.O. Smith and Bradford White tanks, is that there is no hex-head anode, just a combination nipple/anode/hot water outlet, such as the one on the right. You can determine this by disconnecting the hot-water-side flex connector, and running a long screwdriver or similar implement down the nipple. If it stops after a couple of inches, it has run into the combo rod. Or you may have heat-trap nipples that prevent that so that you'll have to remove the nipple itself to determine if it is part anode. In most cases, it will not be any picnic to get the anode loose. Original anodes are not installed with pipe thread seal tape. That means they're in TIGHT.

Anyway, if, (A) you're a person of great strength, and (B) have a couple more like yourself to hold the tank steady, take a 1 1/16-inch socket wrench and a cheater bar to put on the end of it to give maximum leverage, and GENTLY loosen the anode. I say "gently" because if you don't, when it gives, you may fly, face first, into the wall, or at least, bloody your knuckles.

There is another possibility, however, that may "save face." An impact wrench, which resembles a drill, also works. Those cost as little as $50, but you may also be able to rent one for less. Or you might just hire a plumber who has one and let him do all this stuff. But the tool requires finesse. You want to use it to break loose the anode, but not let the hex nut spin or what's left of the anode will break off and fall into the tank.

We suggest you use the impact wrench to merely loosen the hex nut, then use a regular socket wrench to take it out and begin tightening the new one. It's too easy to strip the threads without knowing it if you start tightening with the impact wrench.

Anyway, there may be a further difficulty in changing the anode: overhead space. Getting the old one out won't be hard, since if there is little hard metal left on it, you can just bend it. Getting the new one in may be the hard part. The rods are 44 inches long for hex anodes and 48 for combos.

You may have to use a segmented anode, which has been milled down to the core wire, which is soft. That allows the segments to be bent, inserted in the tank, and straightened out. The catch is they cost more, and the core wire can snap after about three bends-straightens. But they're good down to 12 inches of clearance.

However, there are also a couple of tricks we use. One is to run the anode up the vent pipe, if it is a straight path out, then back down into the tank.

An outlet anode rod
 

Another is to bend the new rod over your knee (or some other stiff object if you have soft knees). Even a magnesium rod will bend quite a lot. (Editor's note, 2007: This isn't nearly as true of the .84-inch magnesium anodes we're now selling as it was the .75-inch rods we used to sell, but will still work for aluminum/zinc.) Then when you put it in the tank, you can brace it against the opening to bend it back. When you think it is straight, touch the lower end to the tank side and turn the rod. If it is not pretty straight, it will wobble and you may have a hard time tightening it down. This fix is good down to 30 inches of clearance. Again, though, if you have doubts about this, buy the flex rod.

Still a third way is, if you know there's dead space above the ceiling, you can drill a hole through the sheetrock and run the rod up through it and then slide it into the tank.

Anyway, when you take out the old anode, inspect it. If more than six inches of core wire is exposed, or the anode is splitting, replace it. In either case, put the new one in with pipe thread seal tape. That way, the next time, a great deal less work will be involved. How often to check back depends on what you find. If it looks like there's a lot of metal left, and you don't soften your water, three or four years is reasonable.

(People occasionally ask us if pipe-seal tape applied to the threads of the anode blocks the electrolytical reaction. Tanks we've serviced repeatedly usually have corroded anodes. We've tested with a multimeter and found current flowing between the anode and the tank, despite the tape.)

There's an alternative, however. You can leave the old anode where it is, and install a combo rod on the hot side. You won't learn the condition of the old anode, but you won't kill yourself, either. All that's involved is disconnecting the hot-side plumbing, removing the old nipple with a pipe wrench, and putting in the new rod (with pipe thread seal tape!). Check it again in about four years.

If you're installing a combo anode in a Rheem/Ruud/Richmond/GE tank 2005 or newer, better get the special combo rod for that. Standard ones might not work. They redesigned and created a deeper hot port that may block the hot-water outlet on a standard anode..

The Sediment

What about the sediment? You'll want to put in a curved dip tube and new drain assembly. You can either try this yourself, or have a plumber do it, using the instructions from this site. The parts are available from Water Heater Rescue. (see bottom of page).

If you have poor water pressure, however, this may not work. If pressure is a problem, see Quick for a possible solution. Otherwise.......

First, replace the drain valve, which is typically a cheap, 3/4-inch plastic affair that easily clogs with sediment and may not stop dripping when you close it. Even if it's brass, as on some of the higher-end models, it will still be prone to clogging unless it's a ball valve, but at least you won't have to worry about it breaking off when you try to remove it.

For this operation, you should be prepared for a little water coming out. Put down a plastic sheet, then perhaps a towel or two. Have a rag nearby, something that won't disintegrate (NEVER use sponges), as well as a bucket and a small basin. Also have ready a flat-bladed screwdriver and a hammer.

There are a couple of types of valves. For the "cone" type, which is straight, you open it by making about four turns counterclockwise and kind of pulling on it. Then you turn it two or three turns clockwise and it comes off. However, before you take it all the way off, you can tape the end of the old nipple, if it's metal, with pipe thread seal tape. Then you can put the new drain assembly on it, just as you remove the old.

The other kind of valve looks like a little spigot. It is one piece and is screwed right into the tank and it has to come out.

The best way of proceeding with this type is to use a basin wrench and a crescent wrench. The basin wrench is a square tube of metal with a little pair of jaws at one end. To see an example, check the Tools section. You clamp the jaws on the neck of the valve, as close to the tank as possible. Then you turn it with the other wrench. This offers the best chance of getting the valve out without breaking it.

But don't be surprised if it does break. What now? Now the rag. Stuff it in the hole and stop the water. Then take the screwdriver and using the hammer, tap out the rest of the neck of the valve from the port. Quickly install the new drain assembly, which in this case will consist of a plastic-lined nipple, brass ball valve and hose adapter, all taped with pipe thread seal tape, and all already assembled. Make sure the valve handle is parallel to the valve body and pointing away from the tank. That will ensure that you don't accidentally put the valve on backward.

You can leave the valve open for a moment (this is the reason for the basin or bowl) to decrease resistance while you start it in the threads. Once that's done, however, close it. Putting the pliers on the hose adapter will tighten the whole assembly. Finish with the handle pointing down so that nobody comes along and snags it and floods your apartment. Those with children might want to invest in a small brass or zinc cap that screws onto the end of the hose adapter. (That is included in our Sediment Flush Kit).

Now, this sounds like a lot of work, but it only takes a few minutes. A tank already in service can be retrofitted in 40 minutes -- without draining it. A new one can be prefitted in 20 minutes.

 
Standard and curved dip tubes
Standard and curved dip tubes
 

The Dip Tube

The other part of retrofitting is replacing the dip tube. That is the cold-water inlet tube, which introduces cold water into the bottom of the tank, so it doesn't mix with the hot water at the top.

In a standard tank, it's straight, which means the water comes in, hits the bottom, and scatters sediment in all directions, so that it settles evenly.

If you replace this with a curved dip tube, with the curve pointed opposite the drain valve, the sediment will swirl around and out when you flush.

So. To work. Disconnect the cold plumbing from the tank. Using a pipe wrench, remove the nipple. Using a dowel and a circular motion, work the old dip tube up where you can grab it and pull it out.

Sometimes the factory-installed dip tube rests on a steel ring that won't permit passage to the curved dip tube. Drilling it out with a 7/8-inch hole saw takes about 30 seconds.

After that, screw in the dip tube with the mark inside the nipple indicating the direction of the curve facing away from the drain but not toward the flue, if there is one. It should be aimed at the wall of the tank.

Hook up the cold plumbing to the nipple, reconnect the vent pipe if the heater is gas, and open the cold-water line. When water comes out the open tap and stops spurting, you can close the tap. Turn the control back to ON, or turn on the power.

Now to get rid of sediment, you just flush the tank by hooking up a hose and opening the ball valve. Do this twice a year for about five minutes.

These procedures apply equally to gas-fired and electric tanks with one or two exceptions.

To look for signs of impending failure on an electric tank, check the heating-element ports for signs of rust and leaking.

And keep the temperature at about 130 degrees. Legionella bacteria have been discovered in sediment at the bottom of many electric tanks set at lower temperatures. It is thought that the higher temperature kills legionella.

If you have difficulty finding any of the parts described here, we can provide them. See Products. Full retrofit kits and single anodes are available.

A rusty galvanized steel nipple
Galvanized steel nipples, above, will eventually rust and plug up with gunk. They may collapse if an attempt is made to remove them. Far better is a plastic-lined dielectric steel nipple, below, which can't react with water or another metal.
A plastic-lined steel nipple}

Getting It Done Without Doing It Yourself

If you're reading this, then we've convinced you that servicing your water heater is worthwhile. But you might not be capable of doing it yourself. A reasonable question now would be, "What do I do?" And there are answers.

You can download this information, buy parts from Water Heater Rescue, and hire a plumber to retrofit your heater. Even if he doesn't know anything about water heater servicing, any plumber can do this work, following these directions.

Remember, though, that we have encountered plumbers who know nothing about service, but know that they can make quite a lot of money by convincing you to let them replace your water heater. Knowledge is power. By informing yourself here, you can deal knowledgeably with anyone, and get you want, not what they want.

 
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