Waterheaterrescue.com has been on the web for 21 years. It comprises almost 500 pages in three languages and has more information about water heaters than anything else on the Internet. It also includes a forum that's been on the web for more than a decade that has more than 4,000 topics and nearly 20,000 posts on the subject. This site is run by me, Randy Schuyler of Water Heater Rescue. I have also written and presented nationally about water heater issues.
Although they have no financial interest in the business, it would be unthinkable not to mention Larry and Suzanne Weingarten. They have had a profound influence on me and my development as someone knowledgeable about water heater matters, as well as giving invaluable support and guidance in the early years when I didn't know as much as I thought I did.
The Weingartens wrote the book on water heater maintenance, the Water Heater Workbook, as well as numerous articles that have appeared in magazines and trade journals. They have achieved recognition as experts in water heating problem-solving and heater longevity.
Larry Weingarten, with 40 years of plumbing experience, has proved that with proper care, such tanks can last decades beyond the typical "unmaintained" life span.
Water Heater Rescue is based in Marina, Calif., and strives to provide a solid source of information on water heater maintenance and safety, as well as offering hard-to-find-parts for sale.
Water Heater Rescue strictly adheres to an online/e-mail business model. I don't take phone orders or mailed orders and try to do everything by e-mail. I usually ship orders and answer questions within one business day, and wouldn't be able to do that if I strayed from this model.